Listing items by Author "O’Loughlin, Christina"

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doc icon DUGiDocs 2002 September Application of the european customer satisfaction index to postal services. Structural equation models versus partial least squars O’Loughlin, Christina ; Coenders, Germà
out url icon Recercat Application of the european customer satisfaction index to postal services. Structural equation models versus partial least squars O’Loughlin, Christina ; Coenders, Germà
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