DUGi

Standardised innovation management systems: a case study of the Spanish Standard UNE 166002:2006

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This paper describes the experience of a Spanish manufacturing firm that implemented the UNE 166002:2006 standard, which is the first in the world to offer a certifiable standardised management system for innovation. After a brief review of innovation management in general, the paper describes the history, objectives, and content of the UNE 166002:2006 Spanish standard and the family of standards to which it belongs. The paper then presents a case study of the implementation of the standard in a manufacturing company, describing the benefits and difficulties of the implementation as detected by the company personnel involved. The paper concludes with a discussion of the desirability and feasibility of creating an international innovation management standard and a new generation of innovation management processes based on a standard for innovation

Innovar: revista de ciencias administrativas y sociales, 2011, vol. 21, núm. 40, p. 171-187

Universidad Nacional de Colombia. Escuela de Administración de Empresas y Contaduría Pública