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Evidence for quality management systems being instrumental in improving supplier performance: the case of the wind power sector

This paper evaluates whether ISO certification enables a supplier tobecome an extended resource in a specific sector. The evaluation consisted of astatistical analysis of data from 90 suppliers to a wind turbine manufacturer.The suppliers were selected, evaluated and audited as extended resources froma resource-based view (RBV). We test the differences that the qualifiedsuppliers exhibit in main ISO processes and we identify specific areas that willimprove supplier relationships. We also demonstrate significant differencesexist when the level of technology the supplier uses is taken into account. Ourresults may well be applicable in a wider manufacturing processes context. Wedetermine that ISO certification alone is not enough to cement a positiverelationship in an upstream supply chain environment, despite suchrelationships being crucial to the success of a business, and support the use of awider sector-specific certification tool that goes beyond ISO certification

Inderscience

Author: Castelló Dalmau, Jordi
Llach Pagès, Josep
Castro Vila, Rodolfo de
Abstract: This paper evaluates whether ISO certification enables a supplier tobecome an extended resource in a specific sector. The evaluation consisted of astatistical analysis of data from 90 suppliers to a wind turbine manufacturer.The suppliers were selected, evaluated and audited as extended resources froma resource-based view (RBV). We test the differences that the qualifiedsuppliers exhibit in main ISO processes and we identify specific areas that willimprove supplier relationships. We also demonstrate significant differencesexist when the level of technology the supplier uses is taken into account. Ourresults may well be applicable in a wider manufacturing processes context. Wedetermine that ISO certification alone is not enough to cement a positiverelationship in an upstream supply chain environment, despite suchrelationships being crucial to the success of a business, and support the use of awider sector-specific certification tool that goes beyond ISO certification
Document access: http://hdl.handle.net/2072/270896
Language: eng
Publisher: Inderscience
Rights: Tots els drets reservats
Subject: Control de qualitat -- Normes
Quality control -- Standards
Normes ISO 9000
ISO 9000 Series Standars
Title: Evidence for quality management systems being instrumental in improving supplier performance: the case of the wind power sector
Type: info:eu-repo/semantics/article
Repository: Recercat

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