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Predicting overall service quality: a structural equation modelling approach

Faculty of Social Sciences University of Ljubljana

Date: 2018 June 1
Document access: http://hdl.handle.net/2072/311892
Publisher: Faculty of Social Sciences University of Ljubljana
Rights: Tots els drets reservats
Subject: Bancs -- Avaluaci贸
Bancs -- Control de qualitat
Q眉estionaris
Banks and banking -- Evaluation
Banks and banking -- Quality control
Questionnaires
Title: Predicting overall service quality: a structural equation modelling approach
Type: info:eu-repo/semantics/article
Repository: Recercat

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Authors